![]() ![]() Once I manually redirected the entry in the Device Manager his DVD appeared. Windows thought it was using the newest and best driver, but it wasn't. On my friend's machine that had the DVD failure, this was the problem. (I just used the "Check the web for driver updates when I updated). The one thing I have not yet done is download a standalone installer of the chipset, extract it, and point the Device Manager directly to the driver. ![]() When all that failed to give any results is when I posted. From within this setting I made sure both 64bit and 32bit drivers were installed However, there was one entry under the "Imaging Devices" Menu, which I uninstalled.Ħ) Checked Devices and Hardware, printer not listed there.Ĩ) reinstall the full version of HP softwareĩ) From within the HP software there is an option to install additional drivers that would help ensure different machines can use the device. My procedure before was:ģ) Use the "uninstall previous drivers" tool that was unpacked from the HP software installerĤ) Uninstall the software from Add / Remove Programsĥ) In Device Manager there were no listings (after showing hidden devices) under Printer or Print Spools. ![]() Sorry, I didn't explain thoroughly earlier.
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June 2023
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